We utilize a variety of infrastructures to help support our clients' sites. These include a CDN, Amazon S3 offloading for media, and a load balancer where necessary. Depending on your specific needs, we’ll tailor a plan that’s built for your business.
WordPress websites rely on plugins and software from multiple third parties. Typically updates are released every month for each. We have a dedicated engineer perform the updates carefully to make sure your site still works properly.
We monitor our servers and your application 24 hours a day. If there is malicious activity on your website, our engineers are usually the first to know. Beyond monitoring, we maintain blacklists of malicious users and bots.
For e-commerce websites, we perform backups hourly. For simpler websites, we typically do daily backups. We will tailor a backup schedule that makes sense for your business.
Our support engineers are experienced systems administrators, software engineers, and cybersecurity experts. We’re here to help, give us a call anytime.
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Harvard Square
Cambridge, MA
(888) 272-7511 ext. 2
support@signedon.com